The transport industry is no exception. But it’s not just about having smart trucks or intelligent reefer containers on the road. The smart use of logistics data is just as important. And there’s a growing mountain of data already flowing through diverse enterprise management and telematics systems about loads in transit on roads, ships and planes.
But, for many involved in the supply chain, when it comes to the smart use of data, we’re still in the dark ages and the dynamic era of connected logistics is long overdue.
Third-party (3PLs) and fourth-party logistics (4PLs) providers in particular are under greater pressure from customers than ever before to share data about tour information. When will a load arrive? Where is a particular shipment right now? What condition are they in? Why did a truck make an unscheduled stop? The need for real-time data has never been so important to enterprises.
But there are obstacles on the way to connected nirvana. Today, the industry needs a mobility platform or data hub to manage inbound and outbound logistics data. And then there’s the problem of inter-connectivity of data. The supply chain uses so many different types of enterprise management systems and hauliers so many different types of telematics systems that it requires end-customers and transport managers to make massive investments in time and software to simply interpret logistics data.
“The industry is at a cross-road when it comes to visibility of inbound and outbound logistics data,” says Jesper Bennike, CEO, GateHouse Logistics. “We recently asked transport leaders for their views on the subject and 65% now consider there is an urgent need to share load data for greater efficiency and to cut transport costs. That percentage can only increase with time.”
So, the industry wants a mobility platform capable of handling different types of data as well as the sharing of data taking into consideration both to whom and when is the data relevant and who is allowed to see the data. It has to be relevant to data consumers both internally and externally to any organisation. The dispatcher is primarily interested in data about a shipment, the equipment manager about technical data of the fleet, and the external customer of the logistics service provider is interested in data about specific loads.