“Our aim with Anglia Sigma is to give customers complete transparency in their trading relationship with us. Customers are used to coming to Anglia Live to research availability and to place orders. Now we’re putting full and comprehensive information about our business relationship with them in the same place, including metrics of our service and performance. We believe we are the first electronics distributor to offer this level of information free of charge to all our customers in an instantly accessible, online portal. We challenge other distributors to follow suit”, said Anglia's CEO Steve Rawlins.
On Anglia Sigma, customers have a complete overview of their business with Anglia in one convenient dashboard. It will include all transactions, regardless of whether they were placed by phone, email, EDI, fax or through Anglia Live. They can also see how Anglia has performed over the last twelve months, with information like the number of converted lines and their value, a breakdown of enquiries, billings over the last twelve months by month and last five years by year, and a breakdown of purchase orders by product type. Critically, the dashboard also shows Anglia’s delivery performance, showing a breakdown of shipments dispatched on time and delivered on time. Anglia Live now also includes the ability for customers to add their own part number references against each item.