Arrow Electronics adds professional software support services

Arrow Electronics adds professional software support services

Business news |
By Jean-Pierre Joosting

Arrow Electronics has introduced software support services to help customers accelerate their journey to production. Areas covered include artificial intelligence, application software, security software, operating system integration and cloud software. Leveraging the Software Competence Centre in Gdansk, the services will be accessible via all local Arrow branch offices in Europe, the Middle East and Africa (EMEA). These new services complement the existing hardware and software design capabilities offered globally by eInfochips, Arrow’s professional engineering services arm.

Embedded system designs are advancing to new heights with increased feature sets. The proportion of project effort devoted to the software development for these advanced projects is now a dominating factor for successful design execution. Recognising the criticality of software support, Arrow has invested in its engineering teams, developing the expertise to support customers through the software development process.  

Arrow’s software support services provide customers with engineering expertise in OS and compilers (Linux, RTOS, C++, Python, Javascript, TensorFlow, Torch); communications protocols (Wi-Fi, TCP/IP, BT, BLE, Mesh, ZigBee, Thread, cellular); solution architectures (edge computing, automotive, DevOps); together with specific expertise in IoT, artificial intelligence and machine learning, computer vision, and cloud connectivity and integration.

The professional software support services follow a structured menu for customers to select from. Some initial services, such as assistance getting development tools from the hardware supplier up and running with the standard supported software, are complimentary. Other, more involved tasks are fee-based, with Arrow’s key goal being to help the customer get their product to market as quickly as possible.

Using an agile development methodology, Arrow provides continued delivery of software code for project evaluation, which enables customers to test software early in their system design against product requirements specifications. This approach allows for continual improvement and adaptive planning. The starting point for an engagement with Arrow can be existing customer software, or Arrow can be involved in architecting a new project.

The new software support services aim to bring complex projects to pre-production level more rapidly. Following this stage, customers have the opportunity to industrialise their designs with Arrow’s professional engineering services arm, eInfochips, to assist in development, verification and test.

Margit Tischler, vice president of engineering in Arrow’s EMEA components business, said, “With the ever-increasing complexity of system design, Arrow recognises the growing importance of software development, integration and validation as a critical path to successful product launches. Our software competence centre in Gdansk, Poland, where we continue to invest, will help customers de-risk project schedules and accelerate design cycles, in order to gain faster time to revenue. With the launch of Arrow software support services, we help with complex hardware technology selection and design but also stay engaged in the project through the vital software development stage.”

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