Multi-passenger automotive assistant has conversational and cognitive AI capabilities

Multi-passenger automotive assistant has conversational and cognitive AI capabilities

New Products |
By Julien Happich

The enhanced platform will provide everyone in the car – drivers and passengers – with the ability to ask for navigation, music, content and other in-car features just by speaking – no wake-up phrase or button press required. Dragon Drive is also expanding car-to-home and home-to-car interoperability for automakers with the ability to create their own customised in-car infotainment features that can talk to and control smart home systems and applications.

The platform will allow drivers and passengers to have a personalised experience all the way from music preferences, to navigation, points of interest, news feeds and in-car features such as heating and air conditioning – all a result of the Automotive Assistant understanding and learning needs and preferences over time.

Dragon Drive can interact with passengers in each seat through a combination of its automotive-grade signal enhancement and acoustics innovation with voice-biometrics, ambient wake-up, hybrid embedded-cloud speech recognition and natural language understanding, and text-to-speech. Dragon Drive’s entire stack is powered by Nuance’s machine learning and contextual reasoning to create an AI platform optimised for the connected car. The flexible platform allows the automotive assistant to easily integrate with third-party apps and services such as lighting, security and other smart home hub services, giving drivers and passengers the ability to stay connected to the car and the home no matter where they are. 

“Giving automakers the ability to integrate a central, customised automotive assistant is essential for two reasons. First, today’s connected cars have so many rich content apps and services that everyone should have seamless access to as part of the in-car experience.  Second, an intelligent automotive assistant is critical for the driver’s trust in a (semi-) autonomous vehicle – and that trust will be essential for the adoption of autonomous driving,” said Arnd Weil, senior vice president and general manager, Nuance Automotive. “These industry trends combined with consumer demand for access to the services and apps as part of their everyday life are what make Dragon Drive an incredibly unique solution for automakers, giving them the ability to deliver an intuitive and intelligent automotive assistant.”

Dragon Drive powers more than 160 million cars on the road today across more than 40 languages.


Nuance Communications –

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