Partnership aims to improve the wireless customer experience
Combining the unique capabilities of each organization, they will deliver end-to-end, unbiased, region-specific analyses of customer experience patterns and quality indicators that will create a new standard for the industry.
This new and innovative service will provide information from organizational and individual perspectives using proprietary tools from each company including: P3’s on-device wireless performance data, Metrinomics’ customer experience indicators, and QuEST Forum’s anonymous benchmark measures. The end result will be summary reports with anonymous data, tracking best-in-class, worst-in-class and industry average performance.
“This unique combination of data will arm wireless service providers, device manufacturers, infrastructure suppliers and regulatory authorities with an end-to-end solution with the potential to revolutionize the way they do business,” said Fraser Pajak, CEO of QuEST Forum.
www.questforum.org, www.p3-group.com, www.metrinomics.com
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