Philips Lighting to step up services with Indian Global Customer Remote Operations Center
The ROC will help its customers to increase their operational efficiency and save costs on energy and maintenance.
The ROC has the capability to monitor and analyze data from connected lightings systems, including Philips CityTouch for street lighting, Philips ActiveSite for architectural lighting and Philips InterAct Office for office lighting.
“Through our advanced operations center, we can provide customers with real-time data analytics and insights into their connected operations that will help them to improve their business”, said Sumit Joshi, CEO South Asia at Philips Lighting.
“Bengaluru’s large software talent pool makes it the ideal place to base a Global Customer Remote Operations Center to serve Philips Lighting’s customers globally. Establishing this center is an important milestone and further strengthens our leadership position as the lighting company for the IoT. We are playing an important role in the world of connected lighting through data-enabled services by creating valuable insights for our customers”, explained Kurt De Ruwe, Philips Lighting’s Chief Information Officer.
Philips Lighting – www.philips.com