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Plans for international cloud-based outage analysis service

Plans for international cloud-based outage analysis service

Business news |
By Nick Flaherty



The fully managed service provides utilities with an outage detection and notification outcome through performance-based contracts that require no upfront expense or startup fees.

It uses cellular-based technology and Microsoft’s Azure cloud-based analytics that can be installed quickly with no upfront expense while laying the groundwork to add other analytic packages or transform to a fully integrated solution. The managed service is delivered based on guaranteed pay-for-performance to ensure desired results. Itron provides the meter, hosts the data, delivers reports and provides outage analysis and outcomes to utilities. It is based on the system Itron developed for Otter Tail Power Company, giving utilities increased outage visibility into select endpoints and the ability to view voltage and reliability data. As a result, utilities can use insights more efficiently to inform consumers of outages and deploy assets to improve outage management efficiency.

“We take advantage of Itron’s cellular solution, analytics and managed services to monitor service interruptions and improve outage response,” said Rod Jensen, Otter Tail Power Company’s reliability engineer. “This new solution offers similar outcomes to a wide range of utilities.”

“The launch of this offering demonstrates Itron’s commitment to delivering value accessible to utilities of all sizes, including small and mid-sized utilities,” said Aravind Yarlagadda, senior vice president of the Outcomes business at Itron. “With our new Outage Analysis service, utilities can harness a holistic solution strategy for outage information with the opportunity for future decision support and performance outcomes.”

The service is available now in North America, and there are plans to offer the service internationally, said the company, which has multiple offices in France and Germany as well as key sites in Hungary and the UK.

www.itron.com

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