RECOM issues warning about counterfeit DC/DC converters
RECOM admits the company has identified an increasing number of instances of Asian counterfeits of the RECOM brand. The company reports that frequently, the original images are shown on the internet, but in reality both part number designation and logo are fakes. RECOM says the company is working hard to track down the illegal providers and take legal action against pirates.
RECOM has advised that recently, fake RECOM RxxPxx series converters showed up in a customer’s application, where they were used to supply sensors in electro-mechanical actuators. While the customer’s prototypes were tested with original modules (which helped the final product obtain ATEX certification because of the excellent insulation of the converters), for serial production, a cheaper source for the converter was used. When series production began, the customer quickly saw that the DC/DC converters systematically failed.
On closer examination of the failed converters in the RECOM central laboratory, the true value of the cheap purchase was revealed. Instead of high-quality transformers with well-insulated primary and secondary winding, in the copy, only a standard transformer with completely inadequate insulation was installed.
Unfortunately, this is not a stand-alone case since similar examples of copies of RV/R and REC6/R were also found.
In such circumstances of obvious fraud RECOM is unable to extend any warranty and advises that the company’s customers can protect themselves by obtaining their converters exclusively through authorized distributors via www.recom-international.com/about/distribution.html
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