Smart EV routing with call center services
At CES 2022 in its capacity as an AWS partner, WirelessCar will globally launch and demo their new Smart EV Routing offering, a dynamic digital product that enables drivers of electric vehicles to optimize their long-distance journeys. The company will also showcase their Call Center Services integrated with AWS Amazon Connect cloud contact center.
“CES affords WirelessCar an incredibly high-profile global platform from which to showcase our proven and tested connected vehicle solutions to some of the world’s leading OEMs,” said Martin Rosell, CEO of WirelessCar. “With all eyes on EV, CES is the ideal venue for the global launch of our game-changing Smart EV Routing product.”
WirelessCar will provide live demonstrations of their Smart EV Routing product that addresses and counteracts many common customer concerns related to electric vehicles. This demo showcases the capabilities of the API using an Android Automotive OS (AAOS) application, fed with vehicle telemetry data collected through WirelessCar’s connected car cloud. WirelessCar’s Smart EV Routing API reduces both charge and range anxiety by providing a routing experience specifically tailored for the needs of the driver of an electric vehicle (EV).
WirelessCar will showcase its Call Center Services product that creates the right conditions for vehicle OEMs to offer call center services for emergency assistance, roadside assistance, stolen vehicle assistance, and driver assistance. The product runs on Amazon Web Services (AWS) and provides portals and APIs to facilitate a smooth integration between vehicles and call centers.
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