The solution, called AI Inspection, is designed to allow anyone with a smartphone to quickly and easily assess a vehicle through a mobile-friendly web-based app, in the time it takes to simply walk once around the car, regardless of condition. The app gives instant access to the company’s artificial intelligence platform, which has been trained on hundreds of millions of images to understand auto damage like a human assessor, and is trusted by over 20 of the world’s leading insurers and automotive companies to accelerate accident recovery.
“With AI Inspection,’ says Jimmy Spears, Head of Automotive at Tractable, “we have created a powerful AI tool that is not only capable of accurately assessing the exterior condition of a vehicle’s body, but can be carried around in your smartphone. This is an immense technical achievement, putting expert-level assessment in the hands of anyone – meaning understanding a vehicle’s condition is not only more efficient, but also more transparent.”
“We already work with US insurers to improve auto claims,” says Spears. “AI Inspection will unlock efficiencies for the broader vehicle ecosystem, where there are huge gains to be made with faster ways of performing manual tasks, with cutting-edge technology.”
The solution, says the company, accelerates any process when inspecting a vehicle’s condition is required, including purchasing or selling a vehicle, returning a rental or leased unit, or recycling parts at end-of-life, as well as underwriting a new insurance policy. AI inspection is offered as benefiting a wide range of companies, from dealerships to wholesale automotive marketplaces.
In addition, says the company, the solution converts processes usually conducted by an on-site inspector, such as checking a vehicle’s condition, into ones that can be carried out remotely and accurately by an end-user: resulting in far faster results, reduced transportation costs and time, and an improved customer experience.
AI Inspection works through using deep learning for computer vision. Once a video of a car is uploaded, the tool is able to recognize what, if any, parts are damaged. The AI can also interact with the person taking a video to request specific additional information on the spot, ensuring that the state of the car is captured effectively, and that the AI assessment is reliable and backed up by the right photographic evidence.
For AI Inspection, the company uses a combination of live-guided video capture and comprehensive AI fraud checks to ensure that the full state of the right car is captured. This is achieved in the app itself, using the processing power of a user’s mobile phone.
AI Inspection is now available in North America – where the company’s core AI technology has already been applied to millions of vehicles, including to accelerate vehicle salvage and parts recycling – and in Japan. Currently, says the company, it works with LKQ North America, the leading provider of alternative vehicle parts, to accelerate and optimize the recycling of the salvage vehicles that LKQ procures across its North America segment.