“We have identified R&D as being the key differentiator for Escatec that sets it apart from other contract manufacturing companies,” explained Daniel Pfeifer, who has just been appointed the Head of the new Global R&D Team at Escatec. “At one end of the product creation chain you have the design companies and at the other end you have the contract manufacturers but neither knows much about the other’s skills. As a result, product prototypes are created without being designed for manufacture, so that, when the prototype is handed over to a manufacturer, they find at a late stage that the design is not suitable for mass-production. By then, it is too late to fix it without significant cost and delay to the project. It is not joined up! We cover the gap in the market by working in partnership with customers at every step of the way to create and produce products.”
The company has been offering a contract R&D service to its customers for a number of years. It has decided to dramatically ramp up its operation, offering a full end-to-end product service to a wider range of customers. The Heerbrugg facility will be the Global Headquarters for the R&D operation. “Being in Switzerland means that we are close to our European customers,” added Daniel Pfeifer. “We will be adding design centres in America, Asia and other European locations in order to support our customers close to their R&D headquarters and all co-ordinated from our Global R&D Headquarters. Also, by having R&D facilities around the globe, we can use the time zones to provide 24 hour continuous support.”
“Companies have been outsourcing their manufacturing to third parties or using original device manufacturers for some time now. The trouble is that they are losing the ability to differentiate and innovate as they often don’t own the all-important intellectual property” adds Gerhard Klauser, General Manager at Escatec Switzerland. “Our service puts the customer in control of their destiny by ensuring that they own the IP that is developed for them, and enabling them to use their core knowledge and skills to come up with the product ideas that we then make real for them. It enables them to focus on what makes them different and unique.”
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