Verizon Vehicle brings wireless roadside assistance, dignostics to 200 million cars
Expected to make its commercial debut in the second quarter of 2015, Verizon Vehicle delivers the next generation of vehicle information technology and service — providing drivers with diagnostic technology at the tip of their fingers, live assistance at the press of a button and pinpoint roadside assistance with GPS accuracy in times of need. The service also connects drivers with live A.S.E. Certified Mechanics to diagnose and fix potential problems.
Erik Goldman, president of Verizon Telematics, explains that today there are more than 200 million vehicles without connected capabilities in the U.S. that could benefit from this new service.
“And while even the best technology can’t prevent every breakdown, the service modernizes the traditional roadside assistance offerings which, for the most part, haven’t been updated in 50 years,” Goldman added.
If drivers need assistance, the built-in GPS identifies their exact location, and a tow truck driver or other help can be dispatched as needed, with precision.
Verizon Vehicle is powered by the Verizon Wireless network, to give drivers peace of mind about the availability of their connected services particularly when and where they need them most across the country.
Compatible with nearly every vehicle made and sold in the U.S. since 1996 — more than 9,000 makes and models — Verizon Vehicle will launch as a subscription-based service available to drivers regardless of the wireless service provider they use for their mobile devices. Members also receive discounts on travel including hotels and auto services.
The subscription-based service operates through an OBD reader that can easily be self-installed in the under-dash diagnostic port, a Bluetooth-enabled speaker attached to the visor and a complementary smartphone app. Members can choose to use the app or elect to set up the service to contact them — by phone, text, push notification or email — if a potential issue is detected with their vehicle. The speaker offers one-button push connection to the member care group, the mechanics hotline and roadside assistance. A second button provides for SOS emergency situations.
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