Balancing hotel robotics with safety

July 31, 2019 //By Michele Windsor
Hotel, motel or Holiday Inn? Guest experience is quickly becoming an increasingly important factor in the hotel world, with decisions being made on where to stay based on service and reliability.

To aid with this, service robots are being introduced. But while hoteliers are open to adopting new tech to enhance experience, safety devices are often neglected.

In 2018, the first robotic hotel concierge was put to use in Italy. Robby Pepper is designed to speak four languages, interact with guests and function just as a human concierge would. Due to Robby’s popularity, service robots have quickly become a major selling point for hotels, to the extent that customers could feel disappointed if they lost power and were unable to operate during their stay.

This is why Ultralife developed a range of Lithium Iron Phosphate batteries for robotics, including the smart U1 that can be charged and discharged more than 2,000 times — offering greater service life than sealed lead acid.

However, alongside the introduction of these new robotics batteries, Ultralife never lost focus on improving smoke alarm batteries. As smoke alarms are a vital and legal requirement in hotels, Ultralife recognized that powering them was a key priority that hotel managers have to face and, with most CR123A batteries bearing a six-year lifespan, it could become more of a problem than a priority.

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